Customer Experience

Q: Store Operations

Customer Experience KPIs ↑ Brand Sentiment Corporate brand standards are maintained across communications and physical locations ↓ Case Load Solve issues before customers identify them Store Operations Team KPIs ↓ Messaging Issues Tighter connection between corporate and location messaging ↓ Internal Case Load Fewer points of failure for corporate compliance LEARN MORE

RETAIL SOLUTIONS

Connect with you customers – consistently, efficiently, and personally. Communicate at the corporate and local level with distributed marketing. Solve customer issues quickly while proactively managing case trends across locations, vendors, and more.

Distributed Marketing

Provide a consistent, relevant message to your customers across touchpoints.

Case Management

Track case types with precision and ID trends across locations, vendors, and more.

Operator KPIs

Ensure your operators know how they are measuring against customer-related targets with regular reports.

Digital Experiences

Give your customers an incredible, robust retail experience online no matter what device they use.

CLICK-THROUGH

APPLICATION INTERFACE DEMO

See how easy it is to use Precision Case Codes to track case types with pinpoint accuracy.

KPI MULTIPLIERS

WHERE POINT SOLUTIONS FALL SHORT

While many point solutions are available for managing real estate, they can’t help you build a connected business. By their nature, point solutions have limited ability to scale and integrate with other systems. Your business development, project management, financials, and operations data remains siloed with unlocked potential. Our solutions combine and surface all of your relevant data in meaningful and actionable ways.

The more you build and seamlessly integrate, the more value you get from your data. See how below: