New Consultant Spotlight: Jeff Rogers

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CONSULTANT

SPOTLIGHT

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GETTING TO KNOW...

JEFF ROGERS

Program Architect
Reno, NV

Jeff is a Program Architect with 10+ years of experience working with the Salesforce platform and the related ecosystem. He has a deep understanding of the manufacturing vertical and expertise in integration, development, and back office systems.

YOUR WORK:

How did you get started with Salesforce?

I got my start working with Salesforce by working internally for a manufacturer, developing Salesforce and ERP solutions. I also assisted with building out and maintaining an integration between the two.

What’s your favorite thing about building solutions with Salesforce?

What’s not to like about building solutions with Salesforce? Not sure I can pick one, so I’ll give a couple: the documentation (admin/dev guides) is second to none, the platform is super flexible and there are almost zero bugs (at least that you don’t introduce yourself!).

What energizes you at work?

I really like to teach and mentor by sharing the knowledge, skills and experiences I have picked up over the last 10+ years. Watching others succeed, whether it’s my colleagues or my clients, is what drives and energizes me every single day. Continuing to build on my knowledge and skill set is also super important. We all need to continue to grow and adapt to stay successful!

Name a work achievement you’re proud of.

Again, watching the success of others I’ve had an opportunity to mentor or be engaged with in one way or another is often the most rewarding and something I take great pride in. Whether it’s a successful go live of a project, a promotion to an architect position, the concepts of a new development pattern starting to click… it’s all awesome!

YOUR MINDSET:

Who or what inspires you?
 
My two young daughters (Dawson – 6, Emery – 3) often inspire me. They see the world with a fresh perspective, have a great desire to learn and gain new experiences every day. I try to take the same approach to both my personal and professional life.
 
What’s one thing you’re learning now? (professional or personal)
 
I picked up skiing this past year to help my oldest daughter learn. It’s been a work in progress, but I did snowboard the previous 20 years, so I’m not a total newbie to the slopes. It’s definitely been rewarding being out there with the little one!

What three words would your friends use to describe you?

This is a hard one… how about reliable, adventurous, family-first?

JUST FOR FUN:

When you aren’t helping organizations sell faster, serve better, and work smarter, what can you be found doing? (hobbies and interests)

Mountain Biking, skiing, boating, camping (anything outdoors), watching sports and spending time with the fam.
 

What trend do you hope makes a comeback?

Jean shorts? Nah, just kidding. Let’s go with Pogs. Pogs were very, very popular for a year or two when I was a kid! I can still remember all the pog and slammer cases I had…

What’s your go-to karaoke song?

The one that someone else will sing… absolutely no karaoke for me! 

Jeff joins us at a time of incredible growth, and we’re so pleased to have his skill and experience on the team. Welcome!

New Consultant Spotlight: Alex Bassett

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CONSULTANT

SPOTLIGHT

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GETTING TO KNOW...

ALEX BASSETT

Senior Salesforce Consultant
Langley, BC

Alex joined Rosetree Solutions in March 2021. He is an 11X Salesforce Certified Application Architect and Trailhead Ranger. He 
specializes in data quality and reporting.

YOUR WORK:

How did you get started with Salesforce?

I was introduced to it by a friend; started as a Salesforce Consultant with a well-known Salesforce Consulting Partner.

What’s your favorite thing about building solutions with Salesforce?

The interface makes many things possible without using code

What energizes you at work?

Knowing that I am transforming a client’s business, and the lives of their colleagues, using technology solutions I love working with!

Name a work achievement you’re proud of.

Being the lead consultant for a Sales and Service Cloud deployment.

YOUR MINDSET:

Who or what inspires you?
 
Knowing that with faith, drive and hard work, anything is possible.
 
What’s one thing you’re learning now? (professional or personal)
 

 Learning how integrations are to be handled on the Salesforce Platform.

What three words would your friends use to describe you?

empathetic, driven, positive

JUST FOR FUN:

When you aren’t helping organizations sell faster, serve better, and work smarter, what can you be found doing? (hobbies and interests)

Traveling, writing, reading, various outdoors activities (hiking/nature walks), improving my financial literacy and cooking international foods.
 

What trend do you hope makes a comeback?

 Tamagochi / Gigapets

What’s your go-to karaoke song?

Chandelier – Sia

We’re excited to have Alex as a part of our team!

New Consultant Spotlight: Jared Thompson

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CONSULTANT

SPOTLIGHT

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GETTING TO KNOW...

JARED THOMPSON

Salesforce Consultant
Atlanta, GA

Jared joined Rosetree Solutions in February 2021. He started in sales but forged a path into more technical roles, having been a Salesforce consultant for the past few years.

YOUR WORK:

How did you get started with Salesforce?

Back in 2016 I was hired as a sales rep for a Salesforce ISV and I worked my way onto the solutions engineering team and eventually product management. I was fortunate that the company was open to letting employees dive into Trailhead and move into more technical roles if that’s what they wanted to pursue. From there it was only a matter of time before I ended up in the consulting world and that’s where I’ve been (more or less) for almost three years.

What’s your favorite thing about building solutions with Salesforce?

I’m a frequent user of bad analogies, so you may have to humor me when I say that solution design in Salesforce is like playing with legos when you were a kid – the things that you can build are really only limited by what salesforce “pieces” are available for you to snap together. My other favorite thing is leveraging the Salesforce community to see what awesome things my peers have built that I can incorporate in my own Salesforce toolbox.

What energizes you at work?

Does anyone answer this question with a response other than “coffee”? Outside of the thing that gives me physical energy, I find that I get motivation from positive client reactions to things we build in Salesforce. When we implement something that makes someone’s day-to-day easier, and they’re genuinely excited about it, that’s a great day at work.

Name a work achievement you’re proud of.

I’m undefeated in corporate team building tricycle races.

YOUR MINDSET:

Who or what inspires you?
 
I actually get really inspired both by people that are new to Salesforce and are just “drinking to kool-aid” for the first time, and by ecosystem veterans who have succeeded at building their own brand, blog, podcast, etc within the community and really made a name for themselves.
 
What’s one thing you’re learning now? (professional or personal)
 
Patience.
 

What three words would your friends use to describe you?

Nerd. Thorough. Random-fact-guy.

JUST FOR FUN:

When you aren’t helping organizations sell faster, serve better, and work smarter, what can you be found doing? (hobbies and interests)

I have three kids under the age of nine. If I’m not manning my home office battle station, whatever I’m doing is typically involving them. That, or fixing something on the “honey do” list that my wife keeps for me.
 

What trend do you hope makes a comeback?

I would be thoroughly entertained if early 2000’s pop-punk/emo music made a comeback.

What’s your go-to karaoke song?

“Carry On My Wayward Son” by Kansas

Welcome Jared, we’re excited to have you be part of the Rosetree family!

New Consultant Spotlight: Dennis Palmer

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CONSULTANT

SPOTLIGHT

Dennis Palmer portrait photo

GETTING TO KNOW...

DENNIS PALMER

Salesforce Consultant
Amherst, MA

Dennis joined us in January 2021. He has worked across the Salesforce platform, including extensive CPQ experience.

YOUR WORK:

How did you get started with Salesforce?

Working at Yankee Candle Co., I did a small amount of integration work using a system called Cast Iron.

What’s your favorite thing about building solutions with Salesforce?

My favorite thing about building solutions with Salesforce is that feeling I get when hearing requirements from a customer and the pieces of configuration immediately materialize in my brain and come together like Lego pieces.

What energizes you at work?

Multitasking energizes me at work.  If I have enough things to go back and forth to and from while working, I am the most energized I can be.

Name a work achievement you’re proud of.

I started, built, and sold a Salesforce Implementation Partner business with a couple business partners.

YOUR MINDSET:

Who or what inspires you?
 
My kids, my beautiful wife, and Superman all inspire me to be the best person I can be.
 
What’s one thing you’re learning now? (professional or personal)

The one thing I am learning is patience.  It’s a never ending lesson but as I learn things about the people in my life, I learn more about myself and patience is the latest chapter in that textbook.

What three words would your friends use to describe you?

The three words my friends would use to describe me are: Dynamic, Enthusiastic, and Nerd.

JUST FOR FUN:

When you aren’t helping organizations sell faster, serve better, and work smarter, what can you be found doing? (hobbies and interests)

When I am not doing professional work, I can be found teaching; teaching my kids various things and teaching roller skating to students.
 

What trend do you hope makes a comeback?

The trend I hope makes a comeback is roller skating of course!  I am already seeing an uptick in this trend which is fabulous.

What’s your go-to karaoke song?

I have not ever been karaoke singing, but I would enjoy singing “Missin’ You Like Crazy” by Us The Duo.

We’re excited to have Dennis join the Rosetree team!

New Consultant Spotlight: Kristi Dellinger

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CONSULTANT

SPOTLIGHT

Kristi Dellinger portrait photo

GETTING TO KNOW...

KRISTI DELLINGER

Salesforce Consultant
Pittsburgh, PA

Kristi joined the Rosetree Solutions team in January 2021. She is an 8x certified Salesforce consultant with 9 years of Salesforce experience.

YOUR WORK:

How did you get started with Salesforce?

I am the definition of an accidental admin. I got into Salesforce while working at an international humanitarian aid organization when we implemented Salesforce to bring together our inventory tracking, donor information and volunteer tracking in one unified system in 2012. 

What’s your favorite thing about building solutions with Salesforce?

I love to push the boundaries of Salesforce and help businesses accomplish their mission better. 

What energizes you at work?

The hunt for the best solution to the problem. 

Name a work achievement you’re proud of.

The moment I am most proud of is not a Salesforce accomplishment but Salesforce helped make it possible. While at the non-profit, I started the wheels turning for a disaster relief program in response to the massive earthquake in Nepal. In the course of a single day, we went from not doing phase 1 disaster response to having 200 pounds of supplies in route to LA to meet up with a team that would take the medical supplies into the most remote areas of Nepal. 

YOUR MINDSET:

Who or what inspires you?
 
Madeleine Albright
 
What’s one thing you’re learning now? (professional or personal)
 

How to loom knit. 

What three words would your friends use to describe you?

Passionate, Detail-Oriented, Caring 

JUST FOR FUN:

When you aren’t helping organizations sell faster, serve better, and work smarter, what can you be found doing? (hobbies and interests)

I love to sew. In the warmer months I like to garden as well. And when we’re not in the middle of a pandemic, I love to travel. 
 

What trend do you hope makes a comeback?

Giving hugs… I can’t wait until I can give my friends a hug again. 

What’s your go-to karaoke song?

You won’t catch me on the karaoke stage 😃. I am terrible at remembering lyrics or even song names. 

Welcome, Kristi! We’re happy to have you on the team.

New Consultant Spotlight: Josh Farmer

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CONSULTANT

SPOTLIGHT

Josh Farmer portrait photo

GETTING TO KNOW...

JOSH FARMER

Senior Salesforce Consultant
Nashville, TN

Josh joined the Rosetree Solutions team in January 2021. He is a Senior Salesforce Consultant leading engagements, and has highlighted experience in Service Cloud and Marketing Cloud.

YOUR WORK:

How did you get started with Salesforce?

I got started with a Title Company doing escrow reconciliation and the Sales Director needed someone to enter information into Salesforce for them. So I began back in 2012 as a User of Salesforce and then began the path to become a Admin and now Salesforce Consultant.

What’s your favorite thing about building solutions with Salesforce?

I enjoy seeing how Salesforce can be customized to fit any business needs and also how it can excite and rejuvenate the Users with new abilities.

What energizes you at work?

Spreading and Learning Salesforce Knowledge to team members and Clients.

Name a work achievement you’re proud of.

Proud to have completed enough quality Marketing Cloud Implementations to earn Marketing Cloud Specialization for a Salesforce Practice.

YOUR MINDSET:

Who or what inspires you?
 
My Family inspires me to be a better person and worker as I take inspiration from how they handle the world and everyday situations.
 
What’s one thing you’re learning now? (professional or personal)
 

I am learning how to play Chess as my son and I have recently picked it up.

What three words would your friends use to describe you?

Loyal, Caring, and Goofy.

JUST FOR FUN:

When you aren’t helping organizations sell faster, serve better, and work smarter, what can you be found doing? (hobbies and interests)

Enjoy spending time with the Family, Playing Board Games and watching the latest movies.
 

What trend do you hope makes a comeback?

Movie Rental Stores.

What’s your go-to karaoke song?

Broken Halos – Chris Stapleton

Welcome, Josh! We’re excited to have you with us!

New Consultant Spotlight: Michelle Whitman

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CONSULTANT

SPOTLIGHT

Michelle Whitman portrait photo

GETTING TO KNOW...

MICHELLE WHITMAN

Senior Salesforce Consultant
Dallas-Fort Worth, TX

Michelle joined the Rosetree Solutions team in December 2020. She is a Senior Salesforce Consultant focused on Sales Cloud.

YOUR WORK:

How did you get started with Salesforce?

It all started with one of the most common problems in a legacy Salesforce environment – unclean data! I have a passion for data integrity so my Salesforce journey began with converting free-text to picklist fields and quickly escalated to becoming a Senior Salesforce Administrator.

What’s your favorite thing about building solutions with Salesforce?

Salesforce is so extremely flexible and continually adding new clouds and features that it’s impossible to get bored configuring new solutions because the possibilities and learning opportunities are endless.

What energizes you at work?

Coffee… and a deep sense of satisfaction every time our team of experienced consultants works together to remove pain points for a client in their Salesforce environment.

Name a work achievement you’re proud of.

I have terrible test anxiety so I’m pretty proud of my Salesforce certifications.

YOUR MINDSET:

Who or what inspires you?
 
Everyday heroes. Stories about people who have every reason to quit but they don’t ever give up on their goals.
 
What’s one thing you’re learning now? (professional or personal)
 

Drywall repair. Very dusty.

What three words would your friends use to describe you?

Thoughtful, loyal and adorable.

JUST FOR FUN:

When you aren’t helping organizations sell faster, serve better, and work smarter, what can you be found doing? (hobbies and interests)

Working out in my garage gym. I enjoy weight lifting and tolerate cardio workouts… so I can lift more of course.
 

What trend do you hope makes a comeback?

Throwing sheep at your friends on Facebook. Don’t know where it came from, don’t know why it ended.

What’s your go-to karaoke song?

I have never done karaoke before however I feel like it would probably be a 90s ballad or a boy band song from the early 2000s.

We’re excited to have Michelle join Rosetree Solutions. Welcome!

New Consultant Spotlight: Ike Wagh

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CONSULTANT

SPOTLIGHT

Ike Wagh portrait photo

GETTING TO KNOW...

IKE WAGH

Salesforce CPQ Consultant
Austin, TX

Ike joined the Rosetree Solutions team in September 2020. He is a Salesforce Consultant focused on Salesforce CPQ.

YOUR WORK:

How did you get started with Salesforce?

It’s another ‘accidental admin’ story!

When I first got started in Sales Operations, I leveled up my data analysis skills by completing a series of Trailheads. As time went on, more and more colleagues asked me for Salesforce help. Before I knew it, I had accidentally become the organization’s Salesforce administrator.

What’s your favorite thing about building solutions with Salesforce?

My favorite thing about building solutions with Salesforce is that nearly any business problem can be solved using the platform. Additionally, Salesforce does a great job making most of its features accessible and easy to learn.

What energizes you at work?

Working with a team of highly experienced consultants to tackle complex problems on a daily basis is awesome! Knowing that my skillset can help organizations reach their goals is energizing and motivating.

Name a work achievement you’re proud of.

I helped migrate a 15 year old Salesforce instance in less than 6 months.

YOUR MINDSET:

Who or what inspires you?
 
Stories about ordinary people that achieve extraordinary things purely due to their grit.
 
What’s one thing you’re learning now? (professional or personal)
 

How to make the perfect Old Fashioned (still not there yet…).

What three words would your friends use to describe you?

Goofball, easygoing, and bald.

JUST FOR FUN:

When you aren’t helping organizations sell faster, serve better, and work smarter, what can you be found doing? (hobbies and interests)

Watching MMA, brewing beer, trying new restaurants, exercising, and playing videos games (all with my wife, of course!).
 

What trend do you hope makes a comeback?

Macarena.

What’s your go-to karaoke song?

Digital Underground – The Humpty Dance

We here at Rosetree Solutions are excited to have Ike join our team of Humble Experts, Transparent Leaders, and Cautious Explorers. Welcome!