CONSULTANT
SPOTLIGHT
Getting to know...
ANDREW HARRIS
Senior Consultant
Austin, TX
Andrew is a 12x Salesforce Certified Consultant and Application Architect, focusing on the Sales, Service, and Experience Cloud products. Prior to his transition into consulting, he spent several years managing a team of Business Intelligence and Salesforce professionals. Andrew additionally has his PMP certification, and has a history of leading technology projects across a wide variety of industries.
YOUR WORK:
How did you get started with Salesforce?
I spent a few years working as a BI/Data Analyst at a large organization, and we partnered closely with a team of Salesforce resources. Initially, Salesforce was just a database that I reported on, but as I moved into a management role, eventually became a platform that I was responsible for. Like a lot of professionals in the industry, it was initially a bit of trial by fire, but I grew to love the platform – so much so that I eventually transitioned into Salesforce consulting.
What’s your favorite thing about building solutions with Salesforce?
I’m sure this is a common answer – but the variety of possibilities that we have to build solutions. Every organization is different, and being able to dig into the nooks and crannies of the toolbox that we have to discover solutions to new situations is always fulfilling.
What energizes you at work?
There are many answers here , but I’ll try to stick to one. Towards the end of an implementation, I love seeing our clients’ teams interacting with the solutions that we’ve put in place, and providing feedback to us around those solutions. While we are in the Support phase, I often find myself monitoring data around the new features that have been put in place, and checking in with individual team members to see how things are going for them day-to-day. While building solutions and learning new businesses is always exciting, to me, nothing jolts me more than seeing our solutions have a positive impact on our clients processes.
Name a work achievement you’re proud of.
My last client engagement, of course!
YOUR MINDSET:
Who or what inspires you?
My family. My parents and siblings have always been incredibly supportive of each other. It’s something that I’ve really grown to appreciate and value throughout the years.
What’s one thing you’re learning now? (professional or personal)
I’ve recently begun to pick up tennis, and am pretty terrible. My girlfriend and I have been playing pickleball for a while, and wanted to get something with a little more movement.
What three words would your friends use to describe you?
Passionate, Thoughtful, Perceptive
JUST FOR FUN:
What’s something you love about the place you live?
Austin is filled with individuals who work in similar spaces, and are in similar places in their lives to myself. There is always something to do, and its incredibly easy to meet new people.
What could we find you doing outside of work?
I try to spend at least one morning a weekend out on the golf course (doesn’t usually happen). I’ve also picked up running over the past year!
What trend do you hope makes a comeback?
People being comfortable chatting and communicating with strangers. I think that goes a long way in being able to relate to people we don’t regularly interact with.
What’s your go-to karaoke song?
Always and Forever – Heatwave
At Rosetree we pride ourselves on the quality of our team as experts and people.
Want to get to know more about us?