Post-Acquisition Salesforce Org Consolidation
iOffice offers a family of workplace management software packages to help companies optimize space and manage employee services
iOffice needed to combine three office software firms into one Salesforce org to provide better visibility into sales processes, and to enable efficient cross-selling between divisions.
Beyond the technical and data consolidation challenges, the three companies needed to blend three discrete sales teams to operate on a core set of processes and metrics.
The Salesforce org consolidation served as a mechanism to define a new company and sales culture at the combined firm.
Rosetree was responsible for the technical implementation, but a key part of the success of that project came from guiding sales teams during discussions to harmonize key metrics and sales processes.
Salesforce implementation is not simply a mechanical process. The flexibility of the platform allows it to serve as a reflection of company processes.
At iOffice, team discussions during the implementation process converted three former rivals into a focused sales team.