Transform Digital Engagement for digital technology project
iClassPro class management software for Cheer, Gymnastics, Dance, Swim and more. Developed by school owners, for school owners- iClassPro is a leading web based software solution for recreational class based businesses.
Lightning Community Deployment
Self-Service Community (B2C/B2B)
Pardot – Sales Cloud Lightning Deployment
Sales Lightning Deployment
Service Console Case Mgmt
Omni-Channel Agent Workspace
iClassPro was looking for a full-featured CRM solution to handle all business processes. The organization worked with Rosetree to migrate sales and service operations, build a customer community, and expand marketing automation functionality.
Rosetree guided the iClassPro team through the implementation of Sales Cloud, Service Cloud, Community Cloud, and Pardot.
The Salesforce platform provided iClassPro with tools to manage their entire organization’s operations. By consolidating their data, processes, and touchpoints, Salesforce provided a better view into customer experience across the organization.