Solutions that Make You Feel at Home
Need to organize not just your own plans, but those of many others? Salesforce can be a fantastic tool to organize your different leads and clients, and figure out how to provide them with the best service possible. Rosetree Solutions also has experience assisting hospitality businesses on the internal side, creating custom applications within Salesforce to match qualified job applicants with roles within the hotel system.
Hospitality & Travel Use Cases
The Salesforce Community Cloud provides the perfect avenue to better the hospitality customer experience – by putting customers in touch with each other. With our expert experience to back you up, you can use cutting-edge Salesforce tools to build online portals where your clients can communicate and interact with each other, enhancing their stay and providing motivation to return again and again. The Community Cloud can also be leveraged internally, providing an avenue for employees to coordinate and communicate with each other. Use these digital tools to get all parties involved satisfied with the resources they need – fast.
To provide great trips for customers, you need great people to ensure their experience is the best you can offer. Coordinating around the clock staffing schedules and finding acceptable management can be a struggle, but Rosetree has developed solutions to help get human capital resources in the perfect role without manual assessment of every staffing opportunity. Leveraging our custom application development skillset, you can automatically process skills, qualifications, and experience through the Salesforce platform, replacing hours of a manual judgement process.
We know how full utilization of the Salesforce platform results in seamless data integration at every stage and section of a business’ process. With the customer information logged in Sales Cloud and Community portals, reach out to your customers with personalized engagement. Highlight potential destinations based on previous visit or reach out to members to of your community who haven’t stopped by for a visit yet. Use info about leads to propose quick trips that aren’t too far away, and even show your current customer what cool things are around them so that their trip is even better. Deep email and SMS marketing automation abilities in the Marketing Cloud and Salesforce Pardot allow you to reach your customers like never before.