The story of how I got started with Salesforce is so unlikely that it still surprises me today. It all happened several years ago when the company I was working for was closing up shop, leading me to begin looking for something new. A friend of mine who worked for a small family-owned construction company reached out and said they were looking for someone to implement this thing called Salesforce and asked me if I had ever heard of it before or knew what a CRM was. I told them that I hadn’t and that I didn’t, thinking that was that. I will never forget their response: “Don’t worry about it,” they said, “you’re an engineer – you’ll probably figure it out.” I laughed until I realized they weren’t joking. Long story short, they decided to hire me and that’s when I first cut my teeth with Salesforce. Becoming self-taught through a crash-course of help articles and Trailhead modules, I was ultimately able to implement multiple different clouds for them. It was the perfect incubator environment for me to try something new, to hone my skills, and was one of those once-in-a-lifetime opportunities that I’ll always be grateful for. Having by that time developed a passion for my new craft, I was able to learn enough to get certified in various areas, and (when they too decided to close up shop) was ultimately able to pursue that passion full-time here at Rosetree, where I’ve since found an even better home from which I’ve never looked back.