The Client

A pioneer in electric vehicle manufacturing, distribution, marketing, and support for multiple EV brands.

The Challenge

In a strategic move, our client acquired multiple electric vehicle brands from a larger corporation. This acquisition came with a pressing deadline:

• 6 months to implement entirely new systems
• Need to support corporate and dealer sales and fulfillment processes
• High expectations from dealers accustomed to enterprise-level self-service tools

As the client's CTO put it: "We were essentially building a plane while flying it. Our dealers needed seamless tools from day one, and we couldn't afford any downtime."

The Rosetree Solution

Rosetree Solutions engineered a comprehensive Salesforce ecosystem:

1. Sales Cloud & CPQ: Empowering internal users to:
   • Pass leads to appropriate dealers
   • Assist with EV configuration
2. Custom Experience Cloud Site: Enabling dealers to:
   • Manage leads
   • Configure EVs
   • Submit parts orders
   • Handle support requests
3. Visual Configurator: A game-changer for lead generation
   • Integrated with the corporate website
   • Allows consumers to visually customize their dream EV

‍

The Results

1. Enterprise-Level Tools: Dealers now have access to systems matching their high expectations
2. Streamlined Processes: The lead-to-quote journey is now smoother than ever
3. Enhanced Customer Experience: Consumers can easily configure EVs and get quick dealer responses
4. Increased Efficiency: Internal users have powerful tools to support mission-critical processes

The client's Sales Director noted: "The transformation has been incredible. Our sales cycle has shortened by 30%, and dealer satisfaction scores have jumped by 40%."

Technologies Used

• Salesforce Sales Cloud
• Salesforce CPQ (Configure, Price, Quote)
• Salesforce Experience Cloud
• 3rd Party Visual Configurator

The Rosetree Advantage

• Deep understanding of EV industry challenges
• Rapid implementation within the 6-month deadline
• Seamless integration of multiple Salesforce products
• Custom solutions tailored to the client's unique needs

Ready to electrify your sales process? Contact Rosetree Solutions today and drive your business into the future!