The Client

A pioneer in electric vehicle manufacturing, distribution, marketing, and support for multiple EV brands.

The Challenge

In a strategic move, our client acquired multiple electric vehicle brands from a larger corporation. This acquisition came with a pressing deadline:

• 6 months to implement entirely new systems
• Need to support corporate and dealer sales and fulfillment processes
• High expectations from dealers accustomed to enterprise-level self-service tools

As the client's CTO put it: "We were essentially building a plane while flying it. Our dealers needed seamless tools from day one, and we couldn't afford any downtime."

The Rosetree Solution

Rosetree Solutions engineered a comprehensive Salesforce ecosystem:

Sales Cloud & CPQ‍

Empowering internal users to:

• Pass leads to appropriate dealers
• Assist with EV configuration

Custom Experience Cloud Site‍

Enabling dealers to:

• Manage leads
• Configure EVs
• Submit parts orders
• Handle support requests

Visual Configurator‍

A game-changer for lead generation

• Integrated with the corporate website
• Allows consumers to visually customize their dream EV

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The Results

1. Enterprise-Level Tools Dealers now have access to systems matching their high expectations
2. Streamlined Processes The lead-to-quote journey is now smoother than ever
3. Enhanced Customer Experience Consumers can easily configure EVs and get quick dealer responses
4. Increased Efficiency Internal users have powerful tools to support mission-critical processes

The client's Sales Director noted: "The transformation has been incredible. Our sales cycle has shortened by 30%, and dealer satisfaction scores have jumped by 40%."

Technologies Used

• Salesforce Sales Cloud
• Salesforce CPQ (Configure, Price, Quote)
• Salesforce Experience Cloud
• 3rd Party Visual Configurator

The Rosetree Advantage

• Deep understanding of EV industry challenges
• Rapid implementation within the 6-month deadline
• Seamless integration of multiple Salesforce products
• Custom solutions tailored to the client's unique needs

Ready to electrify your sales process? Contact Rosetree Solutions today and drive your business into the future!